Whilst Evergreen Primary Academy is now open to all staff and students we are keeping visitors to the academy to a minimum to reduce the risk of COVID-19 transmission. Please do not come to the academy without an appointment.

If you need to contact a member of the academy staff please use the contact details below in the first instance.  We will endeavour to respond as soon as we can.

General and Urgent Enquiries, including safeguarding concerns

Telephone Number: 0117 377 3085

Email: [email protected]

Telephones are manned from 7.15am to 4.15pm – Monday to Friday.

If you arrive at the academy without an appointment you will be asked to remain outside and provide the reason for your visit via the intercom. The reception team will advise you of the next steps, which may be to take your contact details and ask you to return home until someone is available to call you.

When you arrive at the academy for a pre-arranged appointments:

• Please be punctual and not too early for your appointment. We are unable to provide the usual waiting area for visitors.
• You will be asked to use hand sanitiser before approaching the reception desk.
• You will be asked to complete a Track and Trace form so we have your contact details should we need them.
• You will be asked to sign in on the Inventry system.
• If you are meeting with pupils you may be asked to show a ID picture and prove you have an enhanced DBS if the academy has not already have these documents.
• You will receive information about our systems of control and academy specific procedures which you will need to adhere to whilst visiting the academy.
• Please maintain social distancing whilst you are in the academy and use hand sanitiser when you move from one area to another.
• Ensure you sign out at the end of your visit and use hand sanitiser before you leave.