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Parent & Family Support Signposting

There is information on:

  • Bereavement
  • Bullying
  • Finance
  • General Support
  • Housing
  • Mental Health
  • Single Parents
  • Travel to School


Bereavement UK

A valuable hub providing bereavement support and information for families.

Bereavement UK

Child Bereavement UK

Child Bereavement UK supports families and educates professionals when a baby or child of any age dies or is dying, or when a child is facing bereavement.  National Helpline 0800 02 888 40 or Live Chat via the website or email at [email protected]

Cruse Bereavement Care

Cruse Bereavement Care exists to promote the well being of bereaved people and to enable anyone bereaved by death to understand their grief and cope with their loss.  Services are FREE to bereaved people.  The charity provides support and offers information, advice, education and training services.

National Helpline: 0808 808 1677

Cruse Bereavement Care

The Compassionate Friends

This is a UK peer support group, a registered charity formed by and for parents whose children have died, irrespective of the child’s age at death and the cause of death and is dependent of any religious, philosophical or government body.

Helpline 0345 123 2304

The Compassionate Friends

Winston’s Wish

This is a charity for bereaved children and helps young people to readjust to life after the death of a parent or sibling.  By providing professional assistance before, during and after bereavement, they help children to understand the nature of loss and offer practical support and guidance in order to cope throughout the grieving process.  For support – Freephone National Helpline 08088 020 021 or email [email protected]


Bullying UK

Practical help and advice for children and adults dealing with bullying at school or work.

National Bullying Helpline 0845 22 55 787

National Bullying Helpline

Bullying UK: Bullying Advice

Bullying UK, part of Family Lives, is a leading charity providing advice and support to anyone affected by bullying.  Helpline 0808 800 2222 or email [email protected]

Bullying: Young Minds

Young Minds Parents Helpline is available to offer advice to parents/carers worried about a child or young person under 25.

Call FREE on 0808 802 5544 from Mon-Fri 9:30 am – 4:00 pm

Young Minds

Bullying & Cyberbullying: NSPCC

Advice for parents/carers to help keep children safe from bullying wherever it happens.  Call on 0808 800 5000 or email [email protected]

Bullying At School


Family Fund

This is a UK based registered charity for disabled children and their families.  It is the UK’s largest charity providing grants for families raising disabled or seriously ill children and young people.

Call on 01904 550055

Family Fund

Welfare Rights and Money Advice Service

WRAMAS provides advice, consultancy, information and training, to a range of clients, services and organisations in Bristol.  If you need help or advice, there is a confidential helpline 0117 352 1888 or email [email protected]  You can also find advice and information on the website.

Benefits Financial Help

Talking Money

Talking Money provide FREE, independent, specialist debt advice to individuals and their families.  This includes energy debt and efficiency advice, benefits and income maximisation advice.  They also provide money mentoring support via their self-help service, appointments and group workshops.

Freephone 0800 121 4511 or 0117 954 3990 or email [email protected]

General Support

Bristol City Council – support for families

Support for Families

Children’s Centres

Children’s Centres provide a range of early years and childcare services to local families, all year round.  Services include: day care and early education, family health services including ante-natal and post-natal care, parenting and family support services, support for children with additional or special educational needs, outreach services such as home visits and community support benefits advice.  To find your local Children’s Centre, visit the website.

Find your local Children’s Centre

Low Cost Computer

Do you need a low-cost computer?  Get connected for as little as £75.

Call 0117 3706 375

Bristol Computer Reuse

Home-Start Bristol

A registered charity that supports struggling families, with at least one child under five, living in Bristol and South Gloucestershire.  Many parents need help, friendship, advice or support during those early years when children are young.  Contact 0117 950 1170 or 0117 950 1197 or www.homestartbristol.org.uk to complete a contact form.

Sure Start Children’s Centres

Children’s Centres are for children under 5 and their families.  They offer a range of activities, play, information and support from professionals working in a wide range of fields.

Bristol Family Information Service – 0117 357 4192


Acorn Communities

This is a community union.  Community based membership organisation campaigning for better lives.  Housing justice in Bristol.  End the rental rip-off.

Call 07432 473293

Acorn Communities

Bristol City Council Housing

Statutory Agency who can support families should you experience housing difficulties.

Bristol Gov Housing

Call: 0117 922 2200.

Bristol – Shelter England

Shelter run a free advice service for all housing and homelessness related issues, available to residents of Bristol, South Gloucestershire, Bath and North East Somerset, Somerset, and North Somerset.  Services can be accessed through their support centre in central Bristol.

For advice or guidance, call 0344 515 1430 between the hours of 9:00am – 5:00pm, Monday to Friday.

If you require assistance with a legal matter within the next seven days – including a court hearing – or need an appointment with our Legal team, call 0344 515 1430 between the hours of 9:00am – 5:00pm, Monday to Friday.

Chas Bristol – Housing Advice Service

A community-based housing advice service offering free, independent and confidential advice on housing related matters to anyone in need in Bristol.  Contact www.chasbristol.co.uk or 0117 935 1260.

HomeChoice Bristol

There are a range of housing options that are available in the Bristol area via HomeChoice.  Contact www.homechoicebristol.co.uk or 100 Temple Street, Redcliffe, Bristol, BS1 6AG or 0117 922 2400.

Private Renting

Find a home to rent with a private landlord – housing

Find a Home to Rent

Properties to rent in Bristol with a private landlord

Open Rent

Rooms for rent from private landlords

Spare Room

Realising Ambition – Shelter

This is Shelter’s housing support services funded by the Big Lottery Fund.  They can work with you to prevent homelessness and help the 8-14-year olds in your family realise their potential and avoid risky behaviour.  To request a referral form, please call 0344 515 1430 or email [email protected]

Mental Health

Alive ‘n’ Kicking

A successful weight management programme that helps children and young people aged between 5 and 19 years of age reach and maintain a healthier weight.

Call 0117 942 2602

Alive ‘n’ Kicking


Beat is the UK’s leading supporting those affected by eating disorders and campaigning on their behalf.

Helpline 0808 801 0677 is open 365 days a year

Beat Eating Disorders

Bristol Community Support Services

This support service has been working for many years to help Bristol-based people with mental health issues make a positive difference in their lives. The service works with anybody who has mental health problem.

Call: 0117 903 1801


Bristol Drugs Project

Website and helpline to support parents who may be concerned their children are involved with drugs.  Access free and confidential information, advice and services to support you around problematic drug or alcohol use.

Tel: 0117 987 6000

Bristol Drugs Project

Bristol Mental Health – The Sanctuary

Bristol Sanctuary is a place to go when you are in serious emotional distress. They aim to provide a safe, comfortable and welcoming environment where you can take stock and find some balance.

Call: 0117 954 2952

Bristol Mental Health

Bristol Mental Health – ACE

The Assertive Contact and Engagement (ACE) Service reaches out to people and groups who face complex barriers to services, including barriers due to cultural background or chaotic lifestyles.  Staff work with people from different communities in Bristol, including the LGBT community, asylum seekers and refugees, rough sleepers, parents, and those with risky drug and alcohol use.

Call: 0117 239 8969

Bristol Mental Health

Bristol Mental Health – Men’s Crisis House

The Men’s Crisis House supports men experiencing mental health problems where hospital admission might be the only other alternative available. The service provides ten bedrooms in a large house with 24-hour support.  Men can stay in the house for up to four weeks and will, at the end of their stay, then have to move from the house into appropriate accommodation.

Call: 0117 934 9848

Bristol Mental Health


A counselling service for children and young people up to their 19th birthday in the UK, provided by the NSPCC.

Tel: 0800 1111 (free)



A charity which supports children and families affected by drugs.

Tel: 0300 123 6600


Heart to Heart

Low cost counselling service in Kingswood, Bristol who offer a safe and confidential place to explore your issues and concerns.

Call 07926 314739

Heart to Heart Bristol

Missing Link Bristol

As well as a mental health service, they provide domestic abuse support services and independent support for victims of rape and sexual abuse.

Helpline 0117 925 1811

Missing Link Housing

National Childbirth Trust

The UK’s leading charity for parents for your First 1,000 Days, right through your pregnancy, birth and beyond.

Tel: 0300 330 0700

National Childbirth Trust

Next Link Bristol

This organisation provides domestic abuse support services as well as women’s mental health support.

Helpline 0117 925 0680

Next Link Housing

Off the Record (Bristol)

A mental health social movement by, and for, young people aged 11-25 living in Bristol and South Gloucestershire.

Tel: 0808 808 9120.

Off the Record


Nationwide service for those needing support with relationship issues.  This can mean couple counselling, individual counselling and family counselling.

Call: 0117 942 8444



An organisation who offer support to people in distress, providing confidential, emotional support to those in need of a safe space to talk over problems, feelings stress or anything that may be worrying them, especially those in extreme despair.

Call FREE, day or night, 365 days a year, Bristol Samaritans 116 123


The Lucy Faithfull Foundation – Stop it now

The only UK wide charity dedicated solely to preventing child sexual abuse.  The foundation manages the Stop It Now! Helpline and campaign, and trained staff provide a call back and face to face service to helpline callers who need specialist, ongoing advice and support.

Confidential helpline 0808 1000 900

Stop it Now

Young Minds

The UK’s leading charity fighting for children and young people’s mental health.

Tel: 020 7089 5050

Young Minds

Young Minds-Bristol Mind

This is a national charity committed to improving the emotional wellbeing and mental health of all children and young people under the age of 25.

Information and signposting 0117 980 0370.

Bristol Mind

Single Parents


An organisation that can provide expert advice and practical support for single parents.

Tel: 0808 802 0925



Help and information if you’re bringing up a child as a single parent, including money issues, co-parenting and making friends.


Single Parent Travel Club

An organisation which promotes interaction between single parent families via holidays etc.

Single Parent Travel Club

Single Parents

The parenting site for single parents which offers support from experienced parenting facilitators, links to other support organisations and news.

Single Parents

Family Lives

Advice on becoming a single parent.

Helpline 0808 800 2222

Family Lives

Travel to School

Photo ID – First Bus

Photo ID passes are FREE for children aged 5-15.

First Group

School Travel Support

What home to school travel support is.  Statutory walking distances – check the Home School Travel policy

Bristol Gov